A stable, well-functioning financial market for all
A stable, well-functioning financial market for all
Financial services and the Internet
Use of the Internet is growing in the financial sector, where companies are in a phase of active product development. The supply of services is being affected. Technical developments are also resulting in increasingly easy accessibility for broad groups of customers. Self-service via telephone and the Internet has become one of the key concepts. Individual customers can act with ever-greater freedom when it is a matter of seeking information and choosing alternatives.
The results of Finansinspektionen's study and analysis show that use of the Internet offers many advantages. However, there are also question marks associated with current developments, and the report deals with them in greater detail.
