Consumer Protection on the Financial Market

The Consumer Protection report describes FI’s view on consumer protection and how the authority is working to mitigate risks and problems for consumers. Published once a year.

2024

Firms continue to offer consumers unsuitable products

2024-05-08 | Borrow Pay Insure

Expensive and complex products are unsuitable for most consumers. Despite this, firms offer such products on a broad front. This is one of the consumer risks that FI highlights in this year’s consumer protection report.

2023

Consumer Protection Report 2023

The risks given the highest priority in FI’s consumer protection work for 2023 are unaffordable lending, unsuitable investment products and investment fraud.

2022

Consumer Protection Report 2022

2022-04-28 | Reports Consumer Markets

Unsound lending practices and commission from the sale of financial instruments are the highest prioritised risks in Finansinspektionen’s (FI) consumer protection assignment for 2022.

2021

Consumer Protection Report 2021

2021-02-24 | Reports Consumer Markets

Paying by invoice or with other credit-based offers is becoming an integral part of shopping online. Young adults are unique with their small margins and large number of payment reminders and collection notices. Unaffordable loans are a prioritised consumer risk in this year’s report.

2020

Consumer Protection Report 2020

2020-02-14 | Reports Consumer Markets

Finansinspektionen (FI) will prioritise two consumer protection risks for further work in 2020: unaffordable lending and unsuitable advice and distribution of financial products to consumers who were not part of the product’s original intended target market. FI will also assess the adequacy of claims handling for home insurance.

2019

Consumer Protection Report 2019

2019-04-03 | Reports Consumer Markets

In this report, Finansinspektionen (FI) presents the most prioritised consumer risks it has identified for 2019. FI also presents the experiences from its consumer protection work over the past year. Finally, FI identifies two areas on the financial market where consumer protection is clearly deficient and proposes regulatory changes to fill these gaps.

2018

Priorities in FI’s supervision to strengthen consumer protection

Finansinspektionen (FI) presents in this report the risks consumers are facing on the financial market and that FI is prioritising in its supervision. One recurring prioritised risk is that consumers will be granted loans that are larger than what their personal finances can handle. Another risk that has been prioritised for a long time is the risk that consumers will be advised to invest in products that are not suitable for them.

2017

Consumer Protection on the Financial Market (2017)

2017-05-11 | Reports Consumer

Finansinspektionen (FI) presents in this report the risks consumers are facing on the financial market and that FI is prioritising in its supervision. One example is the risk that consumers will be granted larger loans than what their personal finances allow.

2016

Consumer Protection on the Financial Market (2016)

2016-08-18 | Reports Consumer

One of the main goals of financial supervision is to help provide comprehensive protection for consumers. In its annual report, Consumer Protection on the Financial Market, Finansinspektionen (FI) presents the most prioritised areas of its consumer protection supervision as well as areas where consumer protection may need to be strengthened.

2015

Consumer protection on the financial market

2015-05-12 | Reports Consumer

In this report, Finansinspektionen (FI) describes the most prioritised areas in which consumer protection on the financial market needs strengthening. Such areas include tightened rules for advice on financial products, better pension information and measures against closet index funds.

2014

Consumer protection on the financial market

2014-05-15 | Reports Consumer

Consumers on the financial market face a series of challenges and problems. For example, many savings products are complex, advice is often poor and information is, in many cases, deficient or difficult to understand.

2009

Consumer protection in the financial markets

2009-05-29 | Reports Consumer

FI assesses that the consumer’s position on the financial market is good in general, despite significant conflicts of interest and the complexity of many services. The supply of financial services and number of options has increased over the past decade. This leads to more financial decisions and increased exposure for various risks, and imposes stricter requirements for the consumer’s knowledge.

2008

The consumer protection on the financial market

2008-05-30 | Reports Consumer

Swedish consumers use financial products and services more and more. This makeseveryday life easier and it provides an opportunity to manage risks and to make a goodprofit from savings. This development also benefits the society as a whole.

2007

Consumer protection in the financial markets

2007-05-31 | Reports Consumer

Consumers are responsible for their own decisions when it comes to the purchase of financial services and products. Consumers cannot expect central government to compensate for, or protect against, losses arising from financial risk that they themselves have chosen to take.